1. Introduction
At PickMeRide, we believe that your movement data is personal. As a proudly Canadian company, we are dedicated to setting a global standard for transportation privacy. Our commitment extends beyond simple compliance; we treat your information with the same care we use to ensure your safety on the road.
This policy outlines how we handle your data across our platforms, ensuring transparency and trust are at the heart of every ride.
PIPEDA Compliant
We strictly adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) to protect our Canadian users.
2. Information We Collect
We only collect what is necessary to move you safely and efficiently.
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person_pin
Registration Data
Name, email address, phone number, and profile photo.
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my_location
Location Data
Crucial for matching you with drivers and calculating ETAs.
Device Info
Hardware model, OS version, and unique device identifiers for security.
Payment Details
Transaction history and encrypted payment tokens (we don't store full CC numbers).
3. Usage & Safety
Your data fuels the logistics of your journey. We use it to facilitate rides, process payments, and provide 24/7 support.
lock SafeRide™ Monitoring
Real-time GPS tracking for every trip to ensure the safety of both riders and drivers.
diversity_3 4. Sharing Your Information
We share limited data with drivers (name, pickup point) and third-party payment processors to complete your ride. We never sell your personal information to advertisers.
balance 5. Your Rights & Choices
Under Canadian privacy laws, you have the right to:
6. Security Protocol
We employ military-grade encryption and rigorous internal access controls. Your data is stored on secure servers located in Canada and trusted global regions, protected by multiple layers of authentication.
Questions about your privacy?
Our dedicated Privacy Office is ready to assist you with any inquiries regarding your personal data or our security practices.
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